Privacy Policy

1. Introduction

Nova Infotek LLC ("Nova Infotek," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website novainfotek.com (the "Site").

By using the Site, you consent to the practices described in this policy. If you do not agree, please discontinue use of the Site.

2. Information We Collect

2.1 Information You Provide

When you use our contact form or communicate with us, we may collect:

• Name (first and last)
• Email address
• Phone number (if provided)
• Company name and job title (if provided)
• Service interest selections
• Message content

2.2 Information Collected Automatically

When you visit the Site, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs and pages visited
• Date, time, and duration of visits
• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage data and improve your experience. For detailed information, please see our Cookies Policy.

2.4 Third-Party Analytics

We use third-party analytics services (such as Google Analytics) that collect, monitor, and analyze usage data to help us understand how visitors interact with the Site. These services may use cookies and similar technologies to collect and process data. Please review their respective privacy policies for more information.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To send you project-related communications
• To improve and optimize the Site and our services
• To analyze usage trends and site performance
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating the Site, conducting our business, or serving you (e.g., hosting providers, analytics services), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental regulation, or to protect the rights, property, or safety of Nova Infotek, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 24 months unless a longer retention period is required for ongoing business relationships or legal compliance.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Opt out of marketing communications at any time.
• Data Portability: Request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@novainfotek.com.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

The Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

10. International Data Transfers

If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using the Site, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Nova Infotek LLC
14150 Huffmeister Rd Suite 200 - 008
Cypress, TX 77429
Email: info@novainfotek.com
Phone: +1 (713) 261-1155